• Billing & Payment

Energy Peak / Off-Peak Times

Tariffs are determined by your distributor.

The definitions of ‘Peak’, ‘Off Peak’, ‘Summer and Winter’ (as they relate to electricity and gas) differ between different meter types, different network areas and States.

The following information should help you determine what time frames apply to your set up, but if you’re still not sure – just give us a call on 131 806 and we’ll confirm these for you.

Victorian Customers

Electricity

‘Two-Rate’ tariff:

  • Off peak rates generally apply from 11pm to 7am (AEST/AEDT) every day (for hot water and/or slab heating usage only).

‘Time of Use’ tariff:

  • Peak rates apply Monday to Friday 7am to 11pm (AEST/AEDT).
  • Off peak rates apply at all other times.

‘Flexible Pricing’

  • Now available to customers who have a remote read smart meter installed and activated.
  • For more information click here, call us on 131 806 or visit www.switchon.vic.gov.au

‘Climate Saver’ tariff:

  • Summer rates apply between 1 November and 31 March for approved split system air-conditioning /heaters.

Gas

Depending on where you live, winter rates usually apply between 1 May and 31 October. However, you may live in an area where the winter rates apply between 1 June and 31 September, or, no separate winter rates apply. For further information contact us on 131 806.

View our range of Victoria Electricity Products.

New South Wales

Electricity

The peak and off peak times including residential controlled load for New South Wales customers will vary according to the network.

For more information click here

View our range of NSW Electricity Products.

South Australia

Electricity

Off peak rates are only applicable if you have a ‘Controlled Load’ tariff. Off peak rates generally apply from 11pm to 7am every day (for hot water and/or slab heating usage only).

Summer rates apply from 1 January to 31 March.

View our range of South Australia Electricity Products.