Information about help available to Red Energy customers impacted by COVID-19 is available here.


Last Update: Tuesday 14 January 2020

Severe bushfires are impacting New South Wales, Queensland, South Australia and Victoria.

The safety of our customers and the communities they live in is of paramount importance. If your home or business is close to the bushfires, please follow the advice of local authorities. If there’s a risk to life or property, please call 000.

For more information visit your state emergency or fire service website

We are monitoring the situation on a daily basis and will be supporting impacted customers and employees. If you have been impacted and you need help with your account please contact us here or call us on 131 806.

Information on how we are assisting our customers can be found in our latest media release