Whether you're in a small apartment or a large house, getting a great deal on your energy matters. We have great products on offer for customers in NSW.
- Pay on Time™ discount across your entire bill, not just your usage^
Pay on Time™ discount
Your Pay on Time™ discount will be applied to your total bill amount (based on our market rates, which are subject to change) when paid by the due date. Pay on Time™ discount for gas only applies if you also have an electricity account with us for the same property as your gas account.
- Red Energy Rewards™ Over $1500 worth of discounts and benefits^^
Red Energy Rewards™
Brought to you by Frequent Values™, Red Energy Rewards™ program member lets you enjoy more than 3,500 exciting offers including dining, takeaway, hotels, movie tickets, attractions, groceries and much more across Australia and New Zealand.
- 100% Australian owned and operated
- Award-winning customer service
At Red, we’re extremely proud of our people and their commitment to customer service. In fact, our customers have also acknowledged this by voting and helping us win so many awards. We’re proud to be the only energy retailer to have won Canstar Blue 5 star awards in 6 consecutive years. We’ve also recently won the 2016 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year.
2015 Roy Morgan Customer Satisfaction Award – Electricity & Gas Provider of the Year
2015 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, NSW
2014 Roy Morgan Customer Satisfaction Award – Gas Provider of the Year
2014 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, NSW
2013 Canstar Blue Award, Most Satisfied Customers – Natural Gas Providers, VIC
2012 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC
2011 Inaugural Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year.
2011 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC
2010 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC
At Red Energy, we believe you and your community deserve something better from your energy retailer and that’s what we strive to give you.
We’re 100% owned by the mighty Snowy Hydro and that makes us 100% Australian. Our award winning Customer Solutions Team is based in Australia so our customers benefit from dealing one on one with a local team and the economy benefits from keeping jobs here.
Unlike other energy offers, which may sound great on paper but don’t always add up to much, our Pay on Time™ discount is across your entire bill, not just your usage. No hidden tricks or charges, just a genuine, honest discount.
Make your cheque payable to Red Energy Pty Ltd and send to: PO Box 4136, East Richmond, VIC 3121
Call us on 131 806 to pay by Visa or Mastercard.
Contact your participating financial institution.
At Australia Post Offices by cash, EFTPOS or cheque.
Call our team on 131 806 to arrange a regular payment to us through Centrelink.
Our approach to service is simple — we keep it simple! We're based in Melbourne and employ over 500 people. Customer requests are handled by a single point of contact, which means you won't get the run-around, just great customer service.