• Australia 100% Australian
    owned
  • Call Center 100% local
    service
  • Award 14 years of Canstar
    Customer Awards
Power your way to a share in 6 million Qantas points.

How? It’s easy!

Switch to a Qantas Red plan by 19 June 2024 and power up your points with a guaranteed share of 6 million Qantas Points*.

That’s on top of the usual Qantas Points earned on a Qantas Red plan, including:

  • Up to 15,000 bonus Qantas Points when you switch your gas and electricity accounts to Red^
  • Earn 2 Qantas Points per $1 spent on energy bills when you pay on time^
  • Free Qantas Frequent Flyer membership to everyone who wants to earn points with Red Energy, a saving of AU$99.50+
  • 100% Australian owned
  • Award winning customer service
Red Energy customers have earned over 6 billion Qantas Points

If you are an existing customer moving home or looking to sign up a new property like your holiday rental, you can bring your electricity or gas over to Red on a Qantas Red plan and earn your equal share of 6 million Qantas Points. Add 100% GreenPower to your Qantas Red electricity plan and you could be one step closer to unlocking Green Tier status.^^

Don’t miss out on Red Energy’s biggest Qantas Points giveaway. Sign up online now, it takes less than 5 minutes. Offer ends 11:59pm AEST Wednesday, 19 June 2024.

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You can easily switch online to Red today

Or give us a call on 131 806

Easiest way to earn even more Qantas Points

Qantas Red Plan Join Red on a Qantas Red Plan
Qantas Linked Card Pay your bill with a Qantas Points earning credit card**
Travel sooner Reward yourself even sooner

Australian Made and Owned - logo At Red Energy, we believe you and your community deserve something better from your energy retailer and that’s what we strive to give you.

We’re 100% owned by the mighty Snowy Hydro and that makes us 100% Australian. Our award-winning Customer Solutions Team is based in Australia so our customers benefit from dealing one on one with a local team and the economy benefits from keeping jobs here.

At Red Energy we believe a better deal is more than just great pricing. That’s why we offer great value and benefits across a range of products, giving you the power to choose what’s important for you and your household.

Online
Pay online

Direct debit
Fill in the direct debit form online.

Mail
Make your cheque payable to Red Energy Pty Ltd and send to: GPO Box 5450, Melbourne, VIC, 3001

Phone
Call us on 131 806 to pay by VISA, AMEX or Mastercard.

BPay
Contact your participating financial institution.

In person
At Australia Post Offices by cash, EFTPOS or cheque.

Centrepay
Call our team on 131 806 to arrange a regular payment to us through Centrelink.

Our approach to service is simple — we keep it simple! We’re based in Melbourne and employ over 1000 people. Customer requests are handled by a single point of contact, which means you won’t get the run-around, just great customer service.

At Red, we’re extremely proud of our people and their commitment to customer service. In fact, our customers have also acknowledged this by voting and helping us win so many awards. We’re proud to be the only energy retailer to have won a Canstar Blue Award for Most Satisfied Customers 14 years in a row.

2024 Canstar Blue Award for Most Satisfied Customers – Solar, National

2023 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2023 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, QLD

2023 Canstar Blue Award for Most Satisfied Customers – Natural Gas, NSW

2023 Canstar Blue Award – Most Trusted Electricity Providers, National

2023 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National

2023 Canstar Blue Award for Most Satisfied Customers – Solar, National

2022 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2022 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, VIC

2022 Roy Morgan Most Trusted Award – Most Trusted Utility Brand, National

2022 Canstar Blue Award – Most Trusted Electricity Provider, National

2022 Canstar Blue Award for Outstanding Value – Electricity Providers, ACT

2021 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2021 Canstar Blue Award – Most Trusted Electricity Provider, National

2021 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National

2021 Canstar Blue Award for Most Satisfied Customers – Solar, National

2020 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2020 Canstar Blue Award for Most Satisfied Customers – Natural Gas, VIC

2019 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2019 Canstar Blue Award for Most Satisfied Customers – Solar, National

2018 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2018 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, NSW

2018 Canstar Blue Award for Most Satisfied Customers – Solar, National

2018 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year

2017 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2017 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, NSW

2017 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, VIC

2017 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National

2017 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year

2016 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2016 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year

2015 Roy Morgan Customer Satisfaction Award – Electricity & Gas Provider of the Year

2015 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, NSW

2014 Roy Morgan Customer Satisfaction Award – Gas Provider of the Year

2014 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, NSW

2013 Canstar Blue Award, Most Satisfied Customers – Natural Gas Providers, VIC

2012 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC

2011 Inaugural Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year

2011 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC

2010 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC