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Description

Quick help for quick questions

We love talking with our customers and we also want to help however we can. Sometimes quickly paying a bill or updating your direct debit details can be done faster online.

Make an online enquiry

If your enquiry is related to the urgent connection or disconnection of energy supply to a property, call us directly on 131 806.

Fill in the online form and one of our team will respond to you quickly.

How can we help you?

New customer enquiry

Existing customer enquiry

Your Details

Supply address

The address this enquiry relates to.

Message

Privacy Note We are collecting your personal information in order to verify your details, so that we can respond and deal with your enquiry in accordance with privacy laws. For more information about how we collect, use, disclose and store your personal information and how you can access it, see our Privacy Policy.

Privacy note: We are collecting your personal information in order to respond and deal with your enquiry. For more information about how we collect, use, disclose and store your personal information and how you can access it, see our Privacy Policy.

Request Call Back

  • * By submitting your information you agree to us using your information to call you about switching to Red. Click here to view our Privacy Policy.

Post
PO Box 4136, East Richmond VIC 3121

Phone 131 806
Monday to Friday 8.00am to 8:30pm. Saturday 9.00am to 5:30pm (AEST/AEDT)
Red is closed on New Year’s Day, Australia Day, Good Friday, Easter Monday, Anzac Day, Christmas Day and Boxing Day.

Fax
1300 661 086