Information about help available to Red Energy customers impacted by COVID-19 is available here.

Victoria

Electricity

‘Two-Rate’ tariff:

  • Off peak rates generally apply from 11pm to 7am (AEST/AEDT) every day (for hot water and/or slab heating usage only).

‘Time of Use’ tariff:

  • Peak rates apply Monday to Friday 7am to 11pm (AEST/AEDT).
  • Off peak rates apply at all other times.

‘Climate Saver’ tariff:

  • Summer rates apply between 1 November and 31 March for approved split system air-conditioning /heaters.

Gas

Depending on where you live, winter rates usually apply between 1 May and 31 October. However, you may live in an area where the winter rates apply between 1 June and 31 September, or, no separate winter rates apply. For further information contact us on 131 806.

New South Wales

Electricity

The peak and off peak times including residential controlled load for New South Wales customers will vary according to the network.

Read the New South Wales Pricing Definitions

South Australia

Electricity

Off peak rates are only applicable if you have a ‘Controlled Load’ tariff. Off peak rates generally apply from 11pm to 7am every day (for hot water and/or slab heating usage only).

Summer rates apply from 1 January to 31 March.