We are experiencing high traffic volumes to our contact centre. We apologise for the delay. All of the information required for the Victorian Government’s Power Saving Bonus Scheme, including the NMI, Account Number (or Customer Number) and Meter Number can be found on your bill. If you are a Red customer you can view and access your bills and much more in MyAccount.

Energy is an integral part of our lives. Whether it’s energy derived from water, wind, sun or gas, it makes sense to understand energy.

Electricity

You may not see electricity flowing through wires when we’re sitting at a table, but rest assured it’s there. Most appliances - in the kitchen, bathroom or office – require electricity. So it’s an indispensable part our daily lives.

Renewable Energy

Renewable energy is a sustainable source of energy which are generated and replenished through natural processes. This includes wind, solar, water, geothermal heat, and tides. This energy cannot run out and is constantly renewed, making it an environmentally-friendly source of power.

Hydro Power

Hydro is one of the cleanest sources of energy as it’s fueled by water. This also makes it a renewable and reliable power source. Because water is the fuel of hydro-generated electricity it means power plants are usually located near a water source.

Solar Energy

Solar power is a very reliable source of energy because the rising and setting of the sun is so consistent. One of the big advantages of solar is it extracts pure, clean energy from the sun.

As solar energy costs are driven down, installing solar panels on your home may help combat gas emissions. It also has the added benefit of lowering our dependence on fossil fuels.

Wind Energy

Wind energy is a free, efficient, clean, and readily available source of energy. Every day, wind turbines capture the wind’s power and convert it to electricity. This source of energy generation plays an important part in how we power our world.

Turbines are not limited to onshore sites, and offshore locations are becoming increasingly beneficial due to the wind generated over the ocean.

Natural Gas

Natural gas is a very efficient energy form and one of the cleanest fossil fuels. Gas is a low-emission, low carbon energy alternative to electricity generated from coal. It might also be an ideal solution for homes and businesses. That’s because gas connects to cooktops, ovens, heaters, hot water systems and more. As gas is generally cheaper than electricity, it can also save you money on your energy bills.