• Australia 100% Australian
    owned
  • Call Center 100% local
    service
  • Award 14 years of Canstar
    Customer Awards

We’ve got an offer for you!

You could earn a $25 eGift Card or 1,500 Qantas Points*.

Sign up to Red on a residential electricity and/or gas plan and you could earn a $25 eGift Card for you and your referrer.

If you join on a Qantas Red residential electricity and/or gas plan, you’ll instead have the option to redeem 1,500 Qantas Points^.

How does it work?

Have a look at our energy plans to find the right one for you, then when you are ready to sign up remember to use your referral code. We’re 100% Australian, owned by Snowy Hydro, a leader in renewable energy. We’ve been awarded with a number of awards including Canstar Blue’s Most Trusted Energy Providers 2021 and 2022.

Joining is easy and only takes a few minutes online by clicking below, or call 131 806 and speak with our local award winning team today.

Terms and conditions

* Available to residential customers in eligible areas of VIC, SA, NSW, QLD and ACT. Offer Period and Reward: A referred customer who signs up to Red from 12.00am (AEST) on 19 September 2022, until the offer is withdrawn, will be eligible to receive one (1) $25 eGift Card or 1,500 Qantas Points once their electricity and/or gas account has transferred to Red. Referring Customer Eligibility and Reward: A Referring Customer will be eligible to receive one (1) $25 eGift Card or 1,500 Qantas Points once the referred customer’s electricity and/or gas account has been transferred to Red, provided the referring customer still has a residential electricity and/or gas account with Red and has paid any outstanding amounts on their Red account(s). Redemption of Rewards: A Reward Code will be issued to Eligible Customers to Redeem their selected Reward, which must be activated within 3 months of the Reward Code being issued or else access to the relevant reward will be forfeited. If Red does not have a valid email address for a referred customer or referring customer, Red will instead send one (1) Coles Group & Myer Gift Card of equal value via registered post. To select Qantas Points an eligible customer must be on a Qantas Red plan. Other Terms: A returning customer must not have held an active electricity and/or gas account with Red Energy at any time during the 24 month period prior to being referred. Further exclusions apply. Conditions and exclusions apply to the use of the eGift Card, for full Terms and Use click here. Full Terms and Conditions for our residential Qantas Red plans can be found here. For Coles Group & Myer Gift Card full Terms of Use visit www.giftcards.com.au or phone 1300 304 990. For full Red Energy Refer a Friend Promotion Terms and Conditions click here.

^ You must be a Qantas Frequent Flyer member to earn and use points. Membership and points are subject to the Qantas Frequent Flyer Terms and Conditions.

+ Complimentary Qantas Frequent Flyer membership is offered by Qantas Airways Limited ABN 16 009 661 901. This offer may be withdrawn at any time. This offer is not available in conjunction with any other offer. Each application is subject to approval by Qantas.

Online
Pay online

Direct debit
Fill in the direct debit form online.

Mail
Make your cheque payable to Red Energy Pty Ltd and send to: GPO Box 5450, Melbourne, VIC, 3001

Phone
Call us on 131 806 to pay by VISA, AMEX or Mastercard.

BPay
Contact your participating financial institution.

In person
At Australia Post Offices by cash, EFTPOS or cheque.

Centrepay
Call our team on 131 806 to arrange a regular payment to us through Centrelink.

Australian Made and Owned - logo At Red Energy, we believe you and your community deserve something better from your energy retailer and that’s what we strive to give you.

We’re 100% owned by the mighty Snowy Hydro and that makes us 100% Australian. Our award-winning Customer Solutions Team is based in Australia so our customers benefit from dealing one on one with a local team and the economy benefits from keeping jobs here.

At Red Energy we believe a better deal is more than just great pricing. That’s why we offer great value and benefits across a range of products, giving you the power to choose what’s important for you and your household.

Our approach to service is simple — we keep it simple! We’re based in Melbourne and employ over 1000 people. Customer requests are handled by a single point of contact, which means you won’t get the run-around, just great customer service.

At Red, we’re extremely proud of our people and their commitment to customer service. In fact, our customers have also acknowledged this by voting and helping us win so many awards. We’re proud to be the only energy retailer to have won a Canstar Blue Award for Most Satisfied Customers 14 years in a row.

2024 Canstar Blue Award for Most Satisfied Customers – Solar, National

2023 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2023 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, QLD

2023 Canstar Blue Award for Most Satisfied Customers – Natural Gas, NSW

2023 Canstar Blue Award – Most Trusted Electricity Providers, National

2023 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National

2023 Canstar Blue Award for Most Satisfied Customers – Solar, National

2022 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2022 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, VIC

2022 Roy Morgan Most Trusted Award – Most Trusted Utility Brand, National

2022 Canstar Blue Award – Most Trusted Electricity Provider, National

2022 Canstar Blue Award for Outstanding Value – Electricity Providers, ACT

2021 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2021 Canstar Blue Award – Most Trusted Electricity Provider, National

2021 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National

2021 Canstar Blue Award for Most Satisfied Customers – Solar, National

2020 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2020 Canstar Blue Award for Most Satisfied Customers – Natural Gas, VIC

2019 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2019 Canstar Blue Award for Most Satisfied Customers – Solar, National

2018 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2018 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, NSW

2018 Canstar Blue Award for Most Satisfied Customers – Solar, National

2018 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year

2017 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2017 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, NSW

2017 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, VIC

2017 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National

2017 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year

2016 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW

2016 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year

2015 Roy Morgan Customer Satisfaction Award – Electricity & Gas Provider of the Year

2015 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, NSW

2014 Roy Morgan Customer Satisfaction Award – Gas Provider of the Year

2014 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, NSW

2013 Canstar Blue Award, Most Satisfied Customers – Natural Gas Providers, VIC

2012 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC

2011 Inaugural Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year

2011 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC

2010 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC