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Australia's most awarded energy provider

Great service isn’t an add-on, it’s the heartbeat of who we are.

Awards aren't just trophies on a shelf. They're proof that our customers feel cared for.

They reflect every phone call answered in Australia, every problem solved without the runnaround, and every customer who feels reassured instead of overwhelmed. These awards show that doing things differently, with empathy, local teams and real people on the phone, truly makes a difference.

We have been recognised with over 100 awards, including Canstar’s Most Satisfied Customers 16 years in a row, Roy Morgan’s Most Trusted Utility Brand 2025 and Finder’s Most Recommended and Most Awarded Energy Retailer for 2026.​​​​‌ ‍

  1. Canstar Most Satisfied Customers

    Electricity Providers 2014-2026NSW

  2. Most Satisfied Customers

    Dual Fuel - 2026National

  3. Most Satisfied Customers

    Small Business Electricity Providers - 2025National

  4. Finder Most Awarded Energy Provider

    Finder Most Awarded Energy Provider - ElectricityNational

  5. Finder Awards Electricity Provider Most Recommended 2026

    Most Recommended Electricity ProviderNational

  6. Roy Morgan 2025 Trusted Brand

    Utilities Red EnergyNational

  7. Roy Morgan 2025 Customer Satisfaction Awards

    Electricity Provider of the YearNational
Item 1 of 7
Our awards this year
TitleState
2026
Canstar - Most Satisfied Customers – Dual FuelNational
Canstar - Most Satisfied Customers – Electricity ProvidersNSW
Canstar - Most Satisfied Customers – Electricity Providers QLD
Finder - Most Awarded Energy ProviderNational
Finder - Most Awarded Electricity ProviderNational
Finder - Most Awarded Gas ProviderNational
Finder - Most Loved – GasNational
Finder - Most Reliable – GasNational
Finder - Most Trusted – GasNational
Finder - Most Recommended – GasNational
Finder - Finder Award for Most Loved – GasVIC
Finder - Most Reliable – GasVIC
Finder - Most Trusted – GasVIC
Finder - Most Recommended – GasVIC
Finder - Most Loved – GasQLD
Finder - Top Value – GasQLD
Finder - Most Reliable – Gas QLD
Finder - Most Trusted – Gas QLD
Finder - Legendary Service – Gas QLD
Finder - Most Recommended – Gas QLD
Finder - Top Value – GasNSW
Finder - Most Reliable – Bundled Electricity & Gas National
Finder - Most Trusted – Bundled Electricity & Gas National
Finder - Most Recommended – Bundled Electricity & Gas National
Finder - Most Recommended – Solar EnergyNational
Finder - Most Loved – GasSA
Finder - Finder Award for Top Value – GasNational
Finder - Most Reliable – Gas SA
Finder - Most Trusted – GasSA
Finder - Legendary Service – GasSA
Finder - 2026 Finder Award for Top Value – GasVIC

See a full list of our awards