Payment difficulty and hardship
Financial assistance, payment plans, and support
- Red Energy supports customers experiencing family violence through dedicated policy, privacy, and flexible financial assistance.
- Each state government provides assistance to eligible individuals and families by offering concessions and rebates to reduce your energy bill.
- Having trouble paying your energy bill? Red Energy has a Hardship Policy designed to provide assistance and ongoing support to customers.
- Having trouble paying your energy bill? Red Energy is here to help. Review our Hardship Policy by state to find the financial assistance you need.
- Extra help with Money Smart