When it comes to payment difficulties, talking to us earlier rather than later is better. We really do want to help you get back on track so you can be on top of your accounts. We will work with you to make sure that whatever we set up is realistic and sustainable over time. Here are some of the options available to you:
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Payment plans tailored to suit your situation
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Payment extensions.
If you’d prefer to make more predictable payments we also have an option called EvenPay®. Working with our team you’ll create a personalised arrangement to pay for your usage and you’ll know exactly how much you’re going to pay and when, it’s that simple. EvenPay® is really flexible, you can choose:
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weekly, fortnightly or monthly direct debit payments, and,
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you can align the payments to when your salary or benefits land in your bank account.
We can also assist in arranging payments via Centrelink’s facility known as Centrepay. You can call us on 131 806 to talk about your options.