We’re proud to be the only energy retailer to win a Canstar Blue Award for Most Satisfied Customers 14 years in a row

Energy is one of those things you don’t really appreciate until something goes wrong. It literally powers almost everything we do, everyday. Your mobile phone, your wifi, your washing machine, television, hot water system, the list goes on.

We strive to give our customers the best service possible. We empower our team to solve problems and manage requests. Our contact centre is based right here in Australia which means you’ll be talking to a local who understands your needs.

In fact we’ll do almost anything to make sure our customers receive reliable, trusted service right when you need it.

Canstar awards NSW Canstar award solar Canstar award QLD


See a full list of our awards

  • 2024 Canstar Blue Award for Most Satisfied Customers – Solar, National
  • 2023 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW
  • 2023 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, QLD
  • 2023 Canstar Blue Award for Most Satisfied Customers – Natural Gas, NSW
  • 2023 Canstar Blue Award – Most Trusted Electricity Providers, National
  • 2023 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National
  • 2023 Canstar Blue Award for Most Satisfied Customers – Solar, National
  • 2022 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW
  • 2022 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, VIC
  • 2022 Roy Morgan Most Trusted Award – Most Trusted Utility Brand, National
  • 2022 Canstar Blue Award for Most Trusted Electricity Providers – National
  • 2022 Canstar Blue Award for Outstanding Value – Electricity Providers, ACT
  • 2021 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW
  • 2021 Canstar Blue Award for Most Trusted Electricity Providers – National
  • 2021 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National
  • 2021 Canstar Blue Award for Most Satisfied Customers – Solar, National
  • 2020 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW
  • 2020 Canstar Blue Award for Most Satisfied Customers – Natural Gas, VIC
  • 2019 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW
  • 2019 Canstar Blue Award for Most Satisfied Customers – Solar, National
  • 2018 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW
  • 2018 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, NSW
  • 2018 Canstar Blue Award for Most Satisfied Customers – Solar, National
  • 2018 Roy Morgan Customer Satisfaction Award, Electricity Provider of the Year
  • 2017 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW
  • 2017 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, NSW
  • 2017 Canstar Blue Award for Most Satisfied Customers – Natural Gas Providers, VIC
  • 2017 Canstar Blue Award for Most Satisfied Customers – Dual Fuel, National
  • 2017 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year
  • 2016 Canstar Blue Award for Most Satisfied Customers – Electricity Providers, NSW
  • 2016 Roy Morgan Customer Satisfaction Award – Electricity Provider of the Year
  • 2015 Roy Morgan Customer Satisfaction Award – Electricity and Gas Provider of the Year
  • 2015 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, NSW
  • 2014 Roy Morgan Customer Satisfaction Award – Gas Provider of the Year
  • 2014 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, NSW
  • 2013 Canstar Blue Award, Most Satisfied Customers – Natural Gas Providers, VIC.
  • 2012 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC.
  • 2011 Inaugural Roy Morgan Customer Satisfaction Award, Electricity Provider of the year.
  • 2011 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC.
  • 2010 Canstar Blue Award, Most Satisfied Customers – Electricity Providers, VIC.