Information about help available to Red Energy customers impacted by COVID-19 is available here.

Privacy Policy

We understand that your privacy is important to you. Red Energy is committed to respecting your right to privacy and to complying with all of our privacy obligations under the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (Principles). The Principles are designed to protect confidentiality of information and the privacy of individuals by regulating the way personal information is managed. Personal information is generally, information or an opinion relating to an individual which can be used to identify that individual.

This policy sets out how and when Red Energy collects, uses and discloses your personal information and credit information and how you may request access to your personal and credit information.