Award winning Customer Service
Our story
Red Energy started in Melbourne back in 2004 with a simple vision to shake up the industry and lead our competitors on customer service. While we're proudly backed by Snowy Hydro, our story as a challenger brand began when we first opened our doors in Richmond, Victoria.
Shaping the future of energy
At Red Energy, our strength comes from our people. 100% Australian owned and backed by Snowy Hydro, we’re a 1,200-strong team shaping the future of energy. Watch this video to learn more about our story, our culture, and what it means to build a career with us.
Where we are today
Fast forward to today and Snowy Hydro Limited is 100% Australian owned and an end to end integrated energy business including the retail brands: Red Energy and Lumo Energy. Red Energy and Lumo Energy provide electricity and gas to more than 1.6 million customers in Victoria, New South Wales, ACT, South East Queensland and South Australia.
Local Customer Solutions Team
100% Australian Made and Owned
Red Energy
Red Energy entered the market in 2004 to shake things up. Whilst our head office and contact centre is based in Melbourne, in the historic Bryant and May building, we also have teams on the Gold Coast and Adelaide. Red is officially recognised as Australia's Most Awarded energy having consistently been recognised by Roy Morgan, Canstar and Finder. Red powers homes and businesses across South Australia, New South Wales, Victoria and South East Queensland. .
Lumo Energy
At Lumo we give our customers great value energy plans with award winning service, all while being an Australian owned company. That’s it, pretty simple really. We’ve also won a few awards and we’re pretty excited about it. Over the past 10 years Canstar Blue, Roy Morgan and Australian Reader’s Digest have given our service a thumbs up.
Snowy Hydro is the Australian company behind the remarkable Snowy Mountains Hydro-electric Scheme in the Snowy Mountains of New South Wales. Described as one of the civil engineering wonders of the modern world, the Scheme took twenty five years to build. Red Energy is proudly backed by Snowy and provides energy to over 1 million Australians.
Our community involvement
Our employees and our customers make up the communities in which we live, spend our leisure time and in turn, love to support. At Red we see communities as an extension of us and we take pride in doing our bit. Over 1100 employees are Richmond (Victoria) based, so a portion of our salary is spent within our local community, but we do so much more than that!
Current opportunities available
Explore open roles across Red Energy and take the next step in your career.