Quick help for quick questions

We love talking with our customers and we also want to help however we can. Sometimes quickly paying a bill or updating your direct debit details can be done faster online.

Make an online enquiry

If your enquiry is related to the urgent connection or disconnection of energy supply to a property, call us directly on 131 806.

Fill out the online form below and a member of our team will be in touch with you.

How can we help you?

Are you an existing Red Energy customer? No Yes

New customer enquiry

Existing customer enquiry

Your Details

Customer number

First name

Last name

Date of birth

Phone number

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Supply address

The address this enquiry relates to.

Address

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Message

Privacy Note We are collecting your personal information in order to verify your details, so that we can respond and deal with your enquiry in accordance with privacy laws. For more information about how we collect, use, disclose and store your personal information and how you can access it, see our Privacy Policy.

Privacy note: We are collecting your personal information in order to respond and deal with your enquiry. For more information about how we collect, use, disclose and store your personal information and how you can access it, see our Privacy Policy.

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* By submitting your information you agree to us using your information to call you about switching to Red. Click here to view our Privacy Policy.

Post
PO Box 4136, East Richmond VIC 3121

Phone 131 806
Monday to Friday 8.00am to 8:30pm. Saturday 9.00am to 5:30pm (AEST/AEDT)
Red is closed on New Year’s Day, Australia Day, Good Friday, Easter Saturday, Easter Monday, Anzac Day, Christmas Day and Boxing Day.

International Phone +61 3 9977 6000

Fax
1300 661 086

Often Visited

Information about Concessions and the Federal Energy Bill Relief Fund can be found here.

Contact Us