Quick help for quick questions
We love talking with our customers and we also want to help however we can. Sometimes quickly paying a bill or updating your direct debit details can be done faster online.
- Pay a bill online now
- Payment options
- Get your bills by email
- Set up Direct Debit
- Move online quickly
- How to read your bill
- Apply or update my concession
Make an online enquiry
If your enquiry is related to the urgent connection or disconnection of energy supply to a property, call us directly on 131 806.
Fill in the online form and one of our team will respond to you quickly.
Request Call Back
PO Box 4136, East Richmond VIC 3121
Phone 131 806
Monday to Friday 8.00am to 8:30pm. Saturday 9.00am to 5:30pm (AEST/AEDT)
Red is closed on New Year’s Day, Australia Day, Good Friday, Easter Monday, Anzac Day, Christmas Day and Boxing Day.
International Phone +61 3 9977 6000
1300 661 086