100% Australian Made and Owned
Contact us
At Red Energy there’s a human behind every headset - ready to support you with service when it matters most. It’s one of the reasons we’re Canstar's most awarded energy retailer. We’re here to help.
Call us
Monday to Friday
8:00am to 8:30pm
Saturday
9:00am to 5:30pm (AEST/AEDT)
Red Energy is closed on New Year’s Day, Australia Day, Good Friday, Easter Saturday, Easter Monday, Anzac Day, Christmas Day and Boxing Day.
Post
PO Box 4136, East Richmond VIC 3121
International Phone
+61 3 7046 4100
Award Winning Customer Service
Local Customer Solutions Team
Make an online enquiry
For urgent same day or after business hours connections, please call us on 131 806 so we can help you get sorted quickly.
Fill out the form below and a member of our local team will be in touch with you.
A little more help
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Manage your energy, anytime, anywhere
Unlock a world of convenience with the Red Energy App. Track your usage, stay on top of your energy bills, move home and manage your account details – all from your mobile device. Prefer desktop? Login to MyAccount.
Browse our help hub
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