We are experiencing high traffic volumes to our contact centre. We apologise for the delay. All of the information required for the Victorian Government’s Power Saving Bonus Scheme, including the NMI, Account Number (or Customer Number) and Meter Number can be found on your bill. If you are a Red customer you can view and access your bills and much more in MyAccount.

Energy Fact Sheets – Victoria

Please enter your postcode to be shown Energy Fact Sheets that could be relevant to you. The energy fact sheets are determined by your distributor, then plan type, then tariff type.

If you are unable to find what you’re looking for in the links below, the energy plan you are searching for may be a ‘restricted’ plan. If you wish to obtain an electronic or hard copy of any of our Energy Fact Sheets please contact us.

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E-billing

Get your bill in your inbox instead of your letterbox. It's easy with us, make the change today.

Change to e-billing

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Direct Debit

Pay by Direct Debit to make sure you get your Pay on Time™ discount off your entire energy bill if you're eligible.

Apply Now