A mother and young child kneel beside a washing machine, loading white laundry together in a bright, cozy utility room with a woven teddy bear nearby.

Red Power5

Victorian households receive 5 free hours of primary load electricity usage (up to 15kWh) daily.*

What you get as a Red customer

A 100% Australian-based Customer Solutions team
Award-winning service
Usage tracking on the Red Energy App
Flexible payment options
No contract terms or exit fees

100% Australian Made and Owned

Award Winning Customer Service

Red Power5

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Are you eligible for this plan?

The Red Power5 electricity plan is available to:

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Victorian residential new and existing customers.
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You must have a smart meter installed at your address.
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You need to agree to be billed on a Time of Use Tariff.

Red Energy ad promoting 5 hours of free electricity daily from 11am–4pm (up to 15kWh) on the Red Power5 plan, with a glowing power button icon.

What our customers are saying

Outstanding customer service experience, very understanding and compassionate and helpful. Thank you.
Cam, VIC
I was impressed with the customer service person that I spoke to, very concise, knowledgeable, and bothered to really check what I was looking for. Very impressed.
Antony, NSW
I've been with you guys for years and just like the whole ethos of the company.
Bernadette, VIC

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Important things to know

*Available to Vic residential customers on the Red Power5 electricity plan who have a smart meter and agree to be billed on a Time of Use tariff. Get 5 hours of free primary load electricity usage (up to 15kWh) daily, between 11am-4pm local time. Controlled load and daily supply charges still apply during the free usage period. Standard charges will apply for any electricity usage that exceeds the 15kWh cap during the free usage period. Eligibility criteria and conditions apply. View Energy Fact Sheets here. For clear advice on the right plan for you, contact us on 131 806.