We are experiencing high traffic volumes to our contact centre. We apologise for the delay. All of the information required for the Victorian Government’s Power Saving Bonus Scheme, including the NMI, Account Number (or Customer Number) and Meter Number can be found on your bill. If you are a Red customer you can view and access your bills and much more in MyAccount.

Sign up to pay your bills via Direct Debit and take the hassle out of paying your energy bills.

Direct debit payments can be made via your credit card or bank account. You’ll still receive your bill and the payment will be deducted on the due date.

To set up direct debit and make sure your bills are paid on time login to MyAccount or fill in the direct debit form online. Alternatively, you can call our team on 131 806.

login to MyAccount Online Form