Information about help available to Red Energy customers impacted by COVID-19 is available here.

The power is in your hands with MyAccount.


It’s great when everything is in one place and MyAccount is available online, anytime you need! It’s easy to set up and you’ll have the power to:

  • Organise your next move
  • View your billing history
  • Choose from different payment options and pay online securely
  • Easily manage your contact details
  • Switch to eComms for digital bills and letters
  • Add your concession details

If you’re a new customer you’ll receive an invitation to register for MyAccount. If you're an existing customer, you can register and login below using your email address, Apple, Facebook, Google, or Microsoft account and sign in with just one click.


Register Login


Moving home, organise your energy in minutes

If you’re an existing customer you can organise your energy for your next move in MyAccount quickly and at a time that suits you. Login to move >


Digital bills and letters

Sign up to eComms and start receiving your letters and bills in your email inbox. You can also login to MyAccount to download historical copies of your bills. Login to set up eComms or view your bills >


Easy auto payments, with time to review

Enjoy the freedom of having direct debit with us. You always have time to review your bill before any funds are withdrawn. Login to set up direct debit >


Setup EvenPay®

EvenPay® can provide a little certainty in uncertain times with flexible payment options that put you in control. Pay for your energy in installments, interest-free. You pay the same amount, on time, every time with EvenPay®.* Login to find out more or set up EvenPay® >


Register Login


If you need any assistance with accessing MyAccount you can visit our Help Centre.


* EvenPay® is available to eligible Red Energy customers. Customers must have no debt at time of signing up to EvenPay®.
Full EvenPay® terms and conditions are available here.