Energy concession and rebate information – South Australia
South Australian energy concessions
The South Australian Government provides a variety of energy concessions to eligible concession card holders to help ease cost of living pressures
Government Energy Bill Relief – 2023 and 2024
Energy bill concessions
To help with the cost of energy bills a state government concession is available to eligible South Australians on low or fixed incomes. The energy concession is to cover both electricity and gas payments (including LPG bottled gas) for up to $241.63; the daily rate will therefore be $0.662 for the 2022-23 financial year.
To see if you are eligible for an energy concession, visit the SA Government website. If you’re eligible for this concession, your application needs to be submitted directly to DHS.
Cost of Living Concession
The Cost of Living Concession replaced the council rate concession to help those on low or fixed incomes with all of their cost of living expenses, including council rates, energy costs and medical bills. The concession can only be paid to one person per household.
To apply you'll need your Centrelink customer reference number (CRN), DVA file number or a copy of your most recent tax assessment.
Assessment is based on your circumstances on 1 July of the relevant financial year. Applications must be submitted by 31 December to receive the concession for that financial year.
Please visit the SA Government website for more information.
Medical Heating and Cooling Concession
The Medical Heating and Cooling Concession is for customers on a fixed or low income who have a clinically verified medical condition which requires the frequent use of heating or cooling in the home to prevent the worsening of their condition.
The Medical Heating and Cooling Concession i is currently up to $241.63 for the 2022-23 financial year and is available in addition to the current Energy Concession.
If you’re eligible for this concession, you will need to visit the SA Government website or contact them by phone on 1800 307 758.
Non-Government or Community Assistance
We understand that sometimes we need a little help and not everyone is eligible for government assistance. Non-government or community assistance is generally available through a local community service provider, such as a community welfare organisation or financial counsellor. To locate a help centre near you, please visit National Debt Helpline.
Below is a list of some not for profit organisations you can contact to obtain more information on other assistance available to you.
Emergency Electricity Payment Scheme
You may be able to get an Emergency Electricity Payment Scheme (EEPS) payment if you’re at risk of your electricity being disconnected because you are unable to pay your energy bill. EEPS is only accessible through financial counsellors, who will assess your financial situation before lodging an application. You can only receive an EEPS payment once every three years.
Please visit the Financial Aid page on the SA Government website for more information.
Submit an eligible concession card today to receive energy concessions
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