We are experiencing high traffic volumes to our contact centre. We apologise for the delay. All of the information required for the Victorian Government’s Power Saving Bonus Scheme, including the NMI, Account Number (or Customer Number) and Meter Number can be found on your bill. If you are a Red customer you can view and access your bills and much more in MyAccount.

Safety by State

Safety is one of Red’s Values and is something we take very seriously. Ensuring you understand electricity and gas safety information is important to keep you, your family and your friends safe. If you are having any electrical or gas work done at your property it’s important to check that they have the correct licence before they start work.

Safety – Victoria

Electricity Gas

Safety – New South Wales

Electricity Gas

Safety – Queensland

Electricity Gas

Safety – South Australia

Electricity Gas

Safety – Australian Capital Territory

Electricity Gas