Contact us
My Account Login
CLOSE
Login to MyAccount
Login to myaccount
Don’t have an account?
Register online today.
Register today
131 806

Often Visited

Electricity & Gas Plans

  • Victoria
  • New South Wales
  • Queensland
  • South Australia
  • Moving Home

Bill Payment Options

  • Pay Your Bill Online
  • Take Up E-billing
  • Ways to Pay
  • Direct Debit
  • Flexibility and Options

Renewables

  • Solar Feed in Tariffs
  • Snowy Hydro
Red Energy - logo
  • Our Plans
  • Moving
    • Moving Home Whether you’re moving into a small apartment or a large house, we’re here to help you connect your electricity and gas.

      Start Moving Now

    • Moving Business Our Australian based team supports a broad range of businesses and are experts in making the complex easy.

      Start Moving Now

    • Urgent Connection For connections same day or after business hours, please call us so we can help you promptly.

      131 806

  • Pay Bills
    • Mobile App Manage Your Energy, Anytime, Anywhere!

      Find out more

    • Pay online now Have your bill and credit card details handy? Pay online now

      Pay now

    • Payment methods Paying your bill your way is easy. We have many convenient ways to pay available.

      Find out more

    • EvenPay® Pay the same amount, on time, every time, at a frequency that suits you.

      Find out more

  • About Us
    • About us At Red Energy, we’re committed to providing you and your community with something better. We’re 100% Australian owned and all our profits stay in Australia.

      Read more

    • Our sustainability initiatives We’re serious about making a difference for our customers, communities and the environment we operate in.

      Find out more

    • Supporting Australian communities We partner with groups and organisations that share our values to demonstrate our commitment to going further than most normally would. Here are some of the ways we’re giving back.

      Find out more

  • Sign up Sign up
login

Gas Safety – Queensland

  • Safety
  • Queensland

Gas safety – Queensland

Gas distributors are responsible for repairing gas leaks that occur on your gas meter or the gas pipes from your street to the gas meter. Homeowners are responsible for maintaining gas appliances, flues/ducts, and gas pipes throughout the house to the gas meter. If you have any queries in relation to gas safety in the home, please click here.

Click here to confirm that your gas contractor is licenced.

Gas emergencies

Gas leaks should not be ignored - they can lead to carbon monoxide poisoning and fires.

If you smell a gas leak, take action quickly – turn off your gas appliances if safe to do so and call your gas distributor’s emergency number immediately.

You can find your gas distributor emergency number on your bill.

Queensland gas distributor is:

  • Australian Gas Networks 1800 427 532
  • Allgas Energy 1300 763 106

If you’re unsure of who your gas distributor is, visit the Australian Energy Regulator’s website to find out.

In case of a major gas leak or if you feel your life or property is at risk, call 000 immediately.

Before you start any excavation, irrespective of size, contact ‘Dial before you dig’ on 1100 or via https://www.1100.com.au

Concessions - Icon

Concessions

Submit an eligible concession card today to receive energy concessions

Login to MyAccount


Don't have an account?
Register online today.

Register Today

CTA block heading - Icon

Direct Debit

Setting up Direct Debit is easy. Plus, with Red you won’t be charged any fees for paying by credit card.

Login to MyAccount


Don't have an account?
Register online today.

Register Today

We’re 100% owned by Snowy Hydro, so we’re 100% Australian. Australian Made and Owned - Logo

Electricity & Gas

  • Residential Plans
  • Qantas Frequent Flyer
  • Qantas Business Rewards
  • Moving Home
  • Business Energy
  • Carbon Neutral Gas

Metering

  • Smart Meters
  • New Connections

Our Sponsorships

  • Newcastle Knights Rugby
  • Breast Cancer Network Australia
  • Paratriathlete Lauren Parker
  • Snowy Mountains Region

Red Energy

  • About Us
  • Supporting Australian Communities
  • Our Sustainability Initiatives
  • Energy Plans to Power the Future
  • Award-winning Service
  • Snowy Hydro
  • Snowy Hydro Group Supplier Code of Conduct
  • Snowy Hydro Whistleblower and Public Interest Disclosure Policy
  • Work for Us
  • Contact Us

Living Energy

  • Energy Saving
  • Renewables
  • Smart Homes
  • Moving Home
  • Appliances

Renewables

  • Snowy Hydro
  • GreenPower
  • Solar Feed in Tariffs

Bill Payment Options

  • Pay Your Bill Online
  • Ways to Pay
  • Hardship Policy
  • Payment Difficulty
  • Deceased Estate
  • Family Violence Policy
  • Price Change

Current Customers

  • MyAccount – Learn More
  • MyAccount – Register
  • MyAccount – Login
  • MyAccount – Help Centre
  • Red Energy Mobile App
  • Red Energy Mobile App – Help Centre
  • Life Support
  • Estimated & Self Meter Reads

Safety

  • Gas Safety SA
  • Faults and Emergency Numbers

The Energy Industry

  • How the Industry Works
  • Basic Plan Information
  • Victoria Energy Fact Sheets
  • Understanding Energy
 
 
Download on the App Store Get it on Google Play
  • © Red Energy Pty Ltd
  • Media Enquiries
  • Terms of Use
  • Privacy
  • Security
  • Terms and Conditions
  • Site Map