Gas Safety – Victoria

Gas safety – Victoria

Gas distributors are responsible for repairing gas leaks that occur on your gas meter or the gas pipes from your street to the gas meter. Homeowners are responsible for maintaining gas appliances, flues/ducts, and gas pipes throughout the house to the gas meter.

Energy Safe Victoria is the regulator for gas safety in Victoria. If you have any queries in relation to gas safety at your property, please click here.

Or you can call Energy Safe Victoria on 1800 815 721 to confirm that your gas contractor is licenced.

Gas emergencies

Gas leaks should not be ignored - they can lead to carbon monoxide poisoning and fires. If you smell a gas leak, take action quickly - turn off your gas appliances if safe to do so and call your gas distributor’s emergency number immediately.

You can find your gas distributor’s emergency number on your bill.

Victorian gas distributors are:

• Multinet Gas 132 691
• Australian Gas Networks 1800 427 532
• AusNet Services 136 707

In case of a major gas leak or if you feel your life or property is at risk, call 000 immediately.

Before you start any excavation, irrespective of size, contact ‘Dial before you dig’ on 1100 or via https://www.1100.com.au

If you’re unsure of who your gas distributor is, visit the Australian Energy Regulator website to find out.