Victoria
Electricity
Your Energy Tariff is the amount charged for providing energy under your contract with Red.
In Victoria, regardless of your electricity distributor, the available electricity tariff structures are changing. From July 2026, residential structures include:
- The new ‘Smart Rate’ (Three-Part Time of Use): A structure featuring lower midday rates (11am–4pm), a shorter evening peak (4pm–9pm), and standard off-peak times.
- Flat tariffs: Where the same price is charged day and night.
Please Note: Victorian residential demand tariffs will no longer be available from 1 July 2026.
Note for Business Customers: Demand tariffs and Business Time of Use tariffs remain an active option for business operations. In addition, you may have a:
- Controlled Load tariff for your separately wired hot water service or underfloor/slab heating
- Solar tariff for any unused/excess solar power generated and fed back into the electricity grid.
Residential Time of Use tariff structure
Depending on your current plan status, your Time of Use windows will look like one of the following:
- Peak times: 3pm - 9pm Monday to Sunday
- Off peak times: all other times
The New Residential ‘Smart Rate’
If you received a notice transitioning you to the new three-part structure, your windows are updating to:
- Smart Rate (Midday): 11am - 4pm daily (your lowest rate window)
- Evening Peak: 4pm - 9pm daily (shortened by one hour)
- Off-Peak: 9pm - 11am daily
Business Time of Use tariff structure
- Peak times: 9am - 9pm Monday to Friday
- Off peak times: all other times
Gas
Depending on where you live, winter rates usually apply between 1 May and 31 October. However, you may live in an area where the winter rates apply between 1 June and 31 September, or no separate winter rates apply. For further information call our award winning Customer Solutions team on 131 806.
New South Wales
Electricity
Your Energy Tariff is the amount charged for providing energy under your contract with Red.
In New South Wales the peak, shoulder and off peak times, including residential controlled load, will vary according to your electricity distributor and your meter type.
In addition, you may have a solar tariff for any unused/excess solar power generated and fed back into the electricity grid.
Gas
Depending on where you live, winter rates usually apply between 1 May and 31 October. However, you may live in an area where the winter rates apply between 1 June and 31 September, or no separate winter rates apply. For further information call our award winning Customer Solutions team on 131 806.
South Australia
Electricity
Your Energy Tariff is the amount charged for providing energy under your contract with Red.
In South Australia the peak and off peak times, including residential controlled load, will vary according to your meter type.
In addition, you may have a solar tariff for any unused/excess solar power generated and fed back into the electricity grid.
Gas
Depending on where you live, winter rates usually apply between 1 May and 31 October. However, you may live in an area where the winter rates apply between 1 June and 31 September, or, no separate winter rates apply. For further information call our award winning Customer Solutions team on 131 806.
Queensland
Electricity
Your Energy Tariff is the amount charged for providing energy under your contract with Red.
In Queensland the peak and off peak times, including residential controlled load, will vary according to your meter type.
In addition, you may have a solar tariff for any unused/excess solar power generated and fed back into the electricity grid.
Gas
Depending on where you live, winter rates usually apply between 1 May and 31 October. However, you may live in an area where the winter rates apply between 1 June and 31 September, or no separate winter rates apply. For further information call our award winning Customer Solutions team on 131 806.
Australian Capital Territory
Electricity
Your Energy Tariff is the amount charged for providing energy under your contract with Red.
In the Australian Capital Territory the peak and off peak times, including residential controlled load, will vary according to your meter type.
In addition, you may have a solar tariff for any unused/excess solar power generated and fed back into the electricity grid.
Gas
Depending on where you live, winter rates usually apply between 1 May and 31 October. However, you may live in an area where the winter rates apply between 1 June and 31 September, or no separate winter rates apply. For further information call our award winning Customer Solutions team on 131 806.