Information about Concessions and the Federal Energy Bill Relief Fund can be found here.

Citipower and Powercor

When your electrician has completed the electrical work for your site, have your electrician complete a request using the Citipower and Powercor eConnect Portal. Citipower and Powercor use the same portal.

Once your electrician has submitted the request, Citipower or Powercor will notify us that we are your preferred retailer. We will contact you to finalise your request for your new connection when we receive this notification. If you have any questions, please call our New Connections team on 1800 957 330 8am - 5pm Monday to Friday AEST/AEDT.

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E-billing

Get your bill in your inbox instead of your letterbox. It's easy with us, make the change today.

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Direct Debit

Setting up Direct Debit is easy. Plus, with Red you won’t be charged any fees for paying by credit card.

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