Information about help available to Red Energy customers impacted by COVID-19 is available here.

Basic Plan Information – New South Wales

 

Please note: As required by law, all Basic Plan Information Documents are hosted by the Australian Energy Regulator’s Energy Made Easy website. By clicking on this link you acknowledge that you are leaving the Red Energy website and will be subject to a third party’s Terms of Use and Privacy Statement.

If you are unable to find what you’re looking for in the links below, the energy plan you are searching for may be a ‘restricted’ plan. If you wish to obtain an electronic or hard copy of any of our Basic Plan Information Documents please contact us.

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E-billing

Get your bill in your inbox instead of your letterbox. It's easy with us, make the change today.

Change to e-billing

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Direct Debit

Pay by Direct Debit to make sure you get your Pay on Time™ discount off your entire energy bill if you're eligible.

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