We are experiencing high traffic volumes to our contact centre. We apologise for the delay. All of the information required for the Victorian Government’s Power Saving Bonus Scheme, including the NMI, Account Number (or Customer Number) and Meter Number can be found on your bill. If you are a Red customer you can view and access your bills and much more in MyAccount.

Our current solar feed-in tariffs

Eligible customers can receive a solar feed-in tariff (FiT) on any of our electricity plans. The below table shows the feed in rates currently offered by Red in each State:

Queensland 5 cents/kWh
New South Wales Red Solar Saver: 18 cents for the first 5 kWh exported per day, 6 cents/kWh for the remainder
All other plans: 7 cents/kWh
South Australia 3 cents/kWh
Victoria 6.2 cents/kWh

Solar feed in tariff includes GST (where applicable). If you receive a Government feed-in tariff, any additional feed-in tariff offered by Red may vary from those specified above, see Government rebates and schemes below or contact us for details.

If you have an existing Government feed-in tariff that we are required to carry-over from your previous retailer we will do so.

Solar Feed-in Tariff Eligibility

If you are a customer and have signed up to receive a feed-in tariff on one of our residential or business plans, then to be eligible to receive your feed-in tariff for the excess electricity exported to the grid:

  • your solar PV system must be net metered and meet state based eligibility
  • we have received confirmation from your distributor that your solar PV system has been connected to the distribution system.

What is a solar feed-in tariff (FiT)?

A feed-in tariff is a credit customers on eligible solar plans receive for excess electricity that their solar PV system generates and sends back to the power grid. Solar feed-in tariffs are credited per kilowatt hour (kWh) of electricity that is sent to the grid, and appear on your electricity bills as a credit.

Changes to solar feed-in tariff

Solar feed-in tariff rates may change from time to time and we will let you know before a rate change affects you. The reasons for the change to your solar feed-in tariff will differ as a number of factors can impact solar feed-in tariff pricing, including actual and projected wholesale costs.

You may receive notice that your solar feed-in rates have decreased. This could be because when wholesale costs go down, the value of your solar generation goes down with it. From time to time we may also change your solar feed-in tariff to align with the recommended benchmark and minimum feed-in tariffs set by independent bodies and Government regulators.

Government rebates and schemes

There are a number of past solar schemes which offer eligible customers a higher solar buy back rate. These schemes often operate in addition to the ‘retailer’ feed-in tariff offered by Red. For further details on these schemes click on the links below:

State Solar Scheme
New South Wales Solar Bonus Scheme
Victoria Premium Feed-in Tariff
Queensland Solar Bonus Scheme
South Australia Distributor Feed-in Tariff

If you have an existing government feed-in tariff that we are required to carry-over from your existing retailer we will do so.

Talk to us about how our offer compares

We strive to offer competitive rates backed-up by award-winning customer service. If you’d like to discuss how our offer compares to others, give us a call on 131 806 or write to us.

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