We are experiencing high traffic volumes to our contact centre. We apologise for the delay. All of the information required for the Victorian Government’s Power Saving Bonus Scheme, including the NMI, Account Number (or Customer Number) and Meter Number can be found on your bill. If you are a Red customer you can view and access your bills and much more in MyAccount.

See our plans

It only takes a few seconds to find the right energy plan for you.

It only takes a few seconds to find the right energy plan for you.

It only takes a few seconds to find the right energy plan for you.

It only takes a few seconds to find the right energy plan for you.

It only takes a few seconds to find the right energy plan for you.

Earn Qantas Points with Red

Need your bill? Use MyAccount

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Pay online now

Have your bill and credit card details handy? We don’t charge any credit card fees, pay online now.

Set up Direct Debit

Pay by Direct Debit to make sure you get your Pay on Time™ discount off your entire energy bill (if you’re on an eligible plan). We don’t charge any fees for paying by credit card.

Have your bills and other communications emailed

Get your bills and other communications in your inbox instead of your letterbox. It’s easy with us, make the change today.

Apply your concession details

Add or update your concession details to receive rebates you’re eligible for, on your energy bills.

Manage your bills with MyAccount

Need to download a copy of your bill or pay your bill early? You can do all this and more securely with MyAccount, 24/7.

Refer a friend, because good things are worth sharing*


* Available to residential customers in eligible areas of VIC, SA, NSW, QLD and ACT. Offer Period and Reward: A referred customer who signs up to Red from 12.00am (AEDT) on 1 February 2022, until the offer is withdrawn, will be eligible to receive one (1) $50 eGift Card or 3,500 Qantas Points once their electricity account has transferred to Red. Referring Customer Eligibility and Reward: A Referring Customer will be eligible to receive one (1) $50 eGift Card or 3,500 Qantas Points once the referred customer's electricity account has been transferred to Red, provided the referring customer still has a residential electricity account with Red has paid any outstanding amounts on their Red account(s). Redemption of Rewards: A Reward Code will be issued to eligible customers to Redeem their selected Reward, which must be activated within 3 months of the Reward Code being issued or else access to the relevant reward will be forfeited. If Red does not have a valid email address for a referred customer or referring customer, Red will instead send one (1) Coles Group & Myer Gift Card of equal value via registered post. To select Qantas Points an eligible customer must be on a Qantas plan. Other Terms: A returning customer must not have held an active electricity account with Red Energy at any time during the 24 month period prior to being referred. Further exclusions apply. Conditions and exclusions apply to the use of the eGift Card, for full Terms and Use click here. Full Terms and Conditions for our residential Qantas Red plans can be found here. For Coles Group & Myer Gift Card full Terms of Use visit www.giftcards.com.au or phone 1300 304 990. For full Red Energy Refer a Friend Promotion Terms and Conditions click here.
^ You must be a Qantas Frequent Flyer member to earn and use points. Membership and points are subject to the Qantas Frequent Flyer Terms and Conditions.
+ Complimentary Qantas Frequent Flyer membership is offered by Qantas Airways Limited ABN 16 009 661 901. This offer may be withdrawn at any time. This offer is not available in conjunction with any other offer. Each application is subject to approval by Qantas.
** If your friend is listed on our do not contact or the Do Not Call Register we won’t contact them. But you can share your account number with them, so they can call us.

Are you an electricity customer of ours? Then here is an offer for you!

For every friend you refer that switches their home electricity to one of our great value plans, we’ll give you both a $50 eGift Card* or if you are on a Qantas Red residential electricity plan the choice of 3,500 Qantas Points^.

The more family and friends you refer to us, the more rewards you can redeem!

Fill in the form to get started.

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    100% local service Every one of our solutions team is based in Melbourne.

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    100% Australian Red Energy is owned by Snowy Hydro, so we're 100% Australian.

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    29 Awards We've won 29 awards in 12 years for our service from Canstar Blue and Roy Morgan.

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